In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 2026 - 00:00 UTC
Jan 17, 2026 - 00:00 UTC
Scheduled - MADA will be performing a scheduled maintenance activity between 00:00 - 02:00 Hrs. UTC, 17 January 2026.
During the scheduled maintenance window, customers may experience an intermittent failure in the BSF Bank transactions.
Jan 17, 2026 00:00-02:00 UTC
During the scheduled maintenance window, customers may experience an intermittent failure in the BSF Bank transactions.
Jan 17, 2026 00:00-02:00 UTC
About This Site
Welcome to the noon payments status page. We use this page to communicate any issues with our products including planned and unplanned outages.
Easiest and fastest way to accept payments for your business. We focus on delivering best in class payment solutions.
Acquirers/Gateways
Operational
Authentication
Operational
Issuers
Under Maintenance
Noon Payments - Production
Operational
Global - Production
Operational
Saudi Arabia - Production
Operational
Egypt - Production
Operational
Noon Payments - Test
Operational
Global - Test
Operational
Saudi Arabia - Test
Operational
Egypt - Test
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Mastercard Planned Maintenance activity Jan 28, 2026 16:00 - Jan 29, 2026 00:00 UTC
Mastercard team has a planned activity in which they are performing a scheduled maintenance for the Mastercard Gateway & Mastercard Internet Gateway Services (MiGS) in the Asia Pacific region between 16:00 Hrs. UTC, 28 January 2026 to 00:00 Hrs. UTC, 29 January 2026.
During the scheduled maintenance window, customers may experience an intermittent increase in transaction timeouts and/or failure into the transactions.
Posted on Jan 16, 2026 - 05:56 UTC
During the scheduled maintenance window, customers may experience an intermittent increase in transaction timeouts and/or failure into the transactions.
Posted on Jan 16, 2026 - 05:56 UTC
Past Incidents
Jan 17, 2026
Unresolved incident: MADA Planned Activity (00:00 - 02:00 UTC, 17 January 2026).
Jan 16, 2026
Completed -
The scheduled maintenance has been completed.
Jan 16, 10:30 UTC
Jan 16, 10:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 10:00 UTC
Jan 16, 10:00 UTC
Scheduled -
The Noon Payments team will be performing scheduled maintenance activity on the Saudi Arabia Test environment between 10:00 hrs. UTC - 10:30 hrs. UTC, 16 January 2026.
During the scheduled maintenance window, customers may experience an intermittent service disruption to the API services.
Jan 16, 09:16 UTC
During the scheduled maintenance window, customers may experience an intermittent service disruption to the API services.
Jan 16, 09:16 UTC
Completed -
The scheduled maintenance has been completed.
Jan 16, 07:30 UTC
Jan 16, 07:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 23:30 UTC
Jan 15, 23:30 UTC
Scheduled -
Mada has a planned maintenance activity for their KDC environment starting from 23:30 hrs. UTC, 15 January 2026 to 07:30 hrs. UTC, 16 January 2026.
During the maintenance window, customers may experience intermittent failure in the E-commerce transactions.
Jan 9, 10:39 UTC
During the maintenance window, customers may experience intermittent failure in the E-commerce transactions.
Jan 9, 10:39 UTC
Completed -
The scheduled maintenance has been completed.
Jan 16, 04:45 UTC
Jan 16, 04:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 03:45 UTC
Jan 16, 03:45 UTC
Scheduled -
Alrajhi Bank will be performing a planned maintenance activity for their production environment between 03:45 - 04:45 Hrs. UTC, 16 January 2026.
Customers may experience 3DS transaction failure during the maintenance window.
Jan 12, 02:32 UTC
Customers may experience 3DS transaction failure during the maintenance window.
Jan 12, 02:32 UTC
Completed -
The scheduled maintenance has been completed.
Jan 16, 04:00 UTC
Jan 16, 04:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 23:00 UTC
Jan 15, 23:00 UTC
Scheduled -
MADA will perform scheduled maintenance for the below entities as per the mentioned time intervals:
Entity Name Start Time End Time
Saudi Investment Bank 23:00 UTC, 15 January 2026 03:00 UTC, 16 January 2026
Alinma Bank 00:00 UTC, 16 January 2026 04:00 UTC, 16 January 2026
During the scheduled maintenance window, customers may experience an intermittent failure in the e-commerce transactions.
Jan 15, 08:54 UTC
Entity Name Start Time End Time
Saudi Investment Bank 23:00 UTC, 15 January 2026 03:00 UTC, 16 January 2026
Alinma Bank 00:00 UTC, 16 January 2026 04:00 UTC, 16 January 2026
During the scheduled maintenance window, customers may experience an intermittent failure in the e-commerce transactions.
Jan 15, 08:54 UTC
Completed -
The scheduled maintenance has been completed.
Jan 16, 03:45 UTC
Jan 16, 03:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 01:00 UTC
Jan 16, 01:00 UTC
Scheduled -
MADA will be performing a scheduled maintenance activity between 01:00 - 03:45 Hrs. UTC, 16 January 2026.
During the scheduled maintenance window, customers may experience an intermittent failure in the INMA Bank transactions.
Jan 15, 15:46 UTC
During the scheduled maintenance window, customers may experience an intermittent failure in the INMA Bank transactions.
Jan 15, 15:46 UTC
Completed -
The scheduled maintenance has been completed.
Jan 16, 00:00 UTC
Jan 16, 00:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 12:00 UTC
Jan 12, 12:00 UTC
Scheduled -
The Cardinal Commerce team will be performing Centinel and Max Standard Network and database server maintenance from 12:00 UTC, 12 January 2026 to 23:59 UTC, 15 January 2026.
Customers may experience a few periods of network latency during the maintenance window.
Please refer to the below URL for more details:
https://cardinalcommercecorporation.statuspage.io/incidents/4nk6l96tgnj7
Jan 5, 20:47 UTC
Customers may experience a few periods of network latency during the maintenance window.
Please refer to the below URL for more details:
https://cardinalcommercecorporation.statuspage.io/incidents/4nk6l96tgnj7
Jan 5, 20:47 UTC
Jan 15, 2026
Completed -
The scheduled maintenance has been completed.
Jan 15, 05:00 UTC
Jan 15, 05:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 03:00 UTC
Jan 15, 03:00 UTC
Scheduled -
Mastercard team has a planned activity in which they are performing a scheduled maintenance for the Mastercard Gateway in the Saudi Arabia region between 03:00 Hrs. - 05:00 Hrs. UTC, 15 Jan 2026.
During the scheduled maintenance window, customers may experience an intermittent increase in transaction timeouts and/or failure into the transactions.
Jan 8, 03:38 UTC
During the scheduled maintenance window, customers may experience an intermittent increase in transaction timeouts and/or failure into the transactions.
Jan 8, 03:38 UTC
Completed -
The scheduled maintenance has been completed.
Jan 15, 02:00 UTC
Jan 15, 02:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 00:00 UTC
Jan 15, 00:00 UTC
Scheduled -
MADA will be performing a scheduled maintenance activity between 00:00 - 02:00 Hrs. UTC, 15 January 2026.
During the scheduled maintenance window, customers may experience an intermittent failure in the Saudi National Bank transactions.
Jan 12, 10:48 UTC
During the scheduled maintenance window, customers may experience an intermittent failure in the Saudi National Bank transactions.
Jan 12, 10:48 UTC
Jan 14, 2026
Resolved -
There was a service degradation for Mastercard Checkout Services (MACS) between 06:19 - 10:10 Hrs. UTC, 14 January 2026.
During the issue, customers may have experienced intermittent checkout failures.
The Mastercard team has confirmed that the services have been restored and are working as expected.
Thank you for your patience and continued support.
Jan 14, 11:11 UTC
During the issue, customers may have experienced intermittent checkout failures.
The Mastercard team has confirmed that the services have been restored and are working as expected.
Thank you for your patience and continued support.
Jan 14, 11:11 UTC
Completed -
The scheduled maintenance has been completed.
Jan 14, 09:00 UTC
Jan 14, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 07:00 UTC
Jan 14, 07:00 UTC
Scheduled -
The cybersource team will be performing planned maintenance activity on acceptance devices platform between 07:00 -09:00 Hrs. UTC 14 January 2026.
During the scheduled maintenance window, customers may experience degraded transaction‑processing performance.
Please refer to the below URL for more information:
https://status.cybersource.com/incidents/xjdhc4n6msnr
Jan 7, 09:42 UTC
During the scheduled maintenance window, customers may experience degraded transaction‑processing performance.
Please refer to the below URL for more information:
https://status.cybersource.com/incidents/xjdhc4n6msnr
Jan 7, 09:42 UTC
Jan 13, 2026
No incidents reported.
Jan 12, 2026
Jan 11, 2026
Completed -
The scheduled maintenance has been completed.
Jan 11, 09:00 UTC
Jan 11, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 01:00 UTC
Jan 11, 01:00 UTC
Scheduled -
Arcot will be performing planned maintenance activity between 01:00 - 09:00 UTC, 11 January 2026.
During this time, teams will be performing routine maintenance tasks for system performance and their platform's security.
The Arcot team expected that the customer/merchant may experience an intermittent service disruption during this period, and their teams shall be closely monitoring service performance.
Please refer to the below URL for more information: https://status.broadcom.com/services/arcot/notices/zywxmlwohz7oxyqa-arcot-planned-monthly-maintenance-january-2026
Dec 24, 06:31 UTC
During this time, teams will be performing routine maintenance tasks for system performance and their platform's security.
The Arcot team expected that the customer/merchant may experience an intermittent service disruption during this period, and their teams shall be closely monitoring service performance.
Please refer to the below URL for more information: https://status.broadcom.com/services/arcot/notices/zywxmlwohz7oxyqa-arcot-planned-monthly-maintenance-january-2026
Dec 24, 06:31 UTC
Jan 10, 2026
Resolved -
The reported issue has been resolved in which customers may have experienced an intermittent decline from the Emirates NBD issuer while submitting the transactions between 13:00 - 14:41 Hrs. UTC, 10 January 2026.
The service has been restored and is working as expected.
Thank you for your patience and continued support.
Jan 10, 15:03 UTC
The service has been restored and is working as expected.
Thank you for your patience and continued support.
Jan 10, 15:03 UTC
Investigating -
We are observing an intermittent decline from the Emirates NBD issuer while submitting the transactions.
We will post further updates till the resolution of the issue.
Thank you for your patience and continued support.
Jan 10, 13:28 UTC
We will post further updates till the resolution of the issue.
Thank you for your patience and continued support.
Jan 10, 13:28 UTC
Completed -
The scheduled maintenance has been completed.
Jan 10, 04:00 UTC
Jan 10, 04:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 23:00 UTC
Jan 9, 23:00 UTC
Scheduled -
MADA will perform a scheduled maintenance for below entities as per mentioned time intervals:
Entity Name Start Time End Time
Alrajhi Bank 23:00 UTC, 09 January 2026 04:00 UTC, 10 January 2026
Saudi Awwal Bank 00:00 UTC, 10 January 2026 03:00 UTC, 10 January 2026
During the scheduled maintenance window, customers may experience an intermittent failure in the ecommerce transactions.
Jan 4, 13:06 UTC
Entity Name Start Time End Time
Alrajhi Bank 23:00 UTC, 09 January 2026 04:00 UTC, 10 January 2026
Saudi Awwal Bank 00:00 UTC, 10 January 2026 03:00 UTC, 10 January 2026
During the scheduled maintenance window, customers may experience an intermittent failure in the ecommerce transactions.
Jan 4, 13:06 UTC
Jan 9, 2026
Completed -
The scheduled maintenance has been completed.
Jan 9, 07:30 UTC
Jan 9, 07:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 23:30 UTC
Jan 8, 23:30 UTC
Scheduled -
Mada has a planned maintenance activity for their GDC environment starting from 23:30 hrs. UTC, 08 Jan 2026 to 07:30 hrs. UTC, 09 Jan 2026.
During the maintenance window, customers may experience intermittent failure in the E-commerce transactions.
Jan 8, 12:32 UTC
During the maintenance window, customers may experience intermittent failure in the E-commerce transactions.
Jan 8, 12:32 UTC
Completed -
The scheduled maintenance has been completed.
Jan 9, 04:45 UTC
Jan 9, 04:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 03:45 UTC
Jan 9, 03:45 UTC
Scheduled -
Alrajhi Bank will be performing a planned maintenance activity for their production environment between 03:45 - 04:45 Hrs. UTC, 09 January 2026.
Customers may experience 3DS transaction failure during the maintenance window.
Jan 4, 22:36 UTC
Customers may experience 3DS transaction failure during the maintenance window.
Jan 4, 22:36 UTC
Completed -
The scheduled maintenance has been completed.
Jan 9, 01:00 UTC
Jan 9, 01:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 23:00 UTC
Jan 8, 23:00 UTC
Scheduled -
MADA will perform a scheduled maintenance for below entities as per mentioned time intervals:
Entity Name Start Time End Time
Saudi National Bank 23:00 UTC, 08 January 2026 01:00 UTC, 09 January 2026
Banque Saudi Fransi 23:00 UTC, 08 January 2026 01:00 UTC, 09 January 2026
During the scheduled maintenance window, customers may experience an intermittent failure in the ecommerce transactions.
Jan 4, 12:50 UTC
Entity Name Start Time End Time
Saudi National Bank 23:00 UTC, 08 January 2026 01:00 UTC, 09 January 2026
Banque Saudi Fransi 23:00 UTC, 08 January 2026 01:00 UTC, 09 January 2026
During the scheduled maintenance window, customers may experience an intermittent failure in the ecommerce transactions.
Jan 4, 12:50 UTC
Jan 8, 2026
Completed -
The scheduled maintenance has been completed.
Jan 8, 09:53 UTC
Jan 8, 09:53 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 08:00 UTC
Jan 8, 08:00 UTC
Scheduled -
The Noon Payments team will be performing scheduled maintenance on the Payment Gateway Services for the Global, Saudi Arabia & Egypt production environment between 08:30 - 10:00 Hrs. UTC, 08 January 2026.
During the scheduled maintenance window, customers may experience drift in response and timeout while processing the requests.
Jan 8, 07:52 UTC
During the scheduled maintenance window, customers may experience drift in response and timeout while processing the requests.
Jan 8, 07:52 UTC
Resolved -
The reported issue has been resolved in which customers may have experienced an increase in transaction timeouts and/or failed transactions to the Mastercard payment gateway service between 06:50 hrs. - 07:25 hrs. UTC, 08 January 2026.
Services have been restored and are working as expected.
Thank you for your patience and continued support.
Jan 8, 07:51 UTC
Services have been restored and are working as expected.
Thank you for your patience and continued support.
Jan 8, 07:51 UTC
Identified -
The Mastercard team has identified a service disruption in the Kingdom of Saudi Arabia (KSA) region starting from 06:50 UTC, 08 Jan 2026.
The Mastercard team updated that the issue is impacting authorization of transactions, and impacted customers may see an increase in transaction timeouts and/or failed transactions.
Mastercard teams are urgently working to mitigate the impact.
We will post further updates till the resolution of the issue.
Thank you for your patience and continued support.
Jan 8, 07:34 UTC
The Mastercard team updated that the issue is impacting authorization of transactions, and impacted customers may see an increase in transaction timeouts and/or failed transactions.
Mastercard teams are urgently working to mitigate the impact.
We will post further updates till the resolution of the issue.
Thank you for your patience and continued support.
Jan 8, 07:34 UTC
Investigating -
We are observing an intermittent decline from the KSA issuers while submitting the transactions starting from 06:50 UTC, 08 Jan 2026.
We will post further updates till the resolution of the issue.
Thank you for your patience and continued support.
Jan 8, 07:12 UTC
We will post further updates till the resolution of the issue.
Thank you for your patience and continued support.
Jan 8, 07:12 UTC
Completed -
The scheduled maintenance has been completed.
Jan 8, 05:00 UTC
Jan 8, 05:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 03:00 UTC
Jan 8, 03:00 UTC
Scheduled -
The Mastercard team has a planned activity in which they are performing scheduled maintenance for the Mastercard Gateway and Regional Service Center in Kingdom of Saudi Arabia region (KSA) between 03:00 - 05:00 Hrs. UTC, 08 Jan 2026.
During the scheduled maintenance window, customers may experience an intermittent increase in transaction timeouts and/or failed transactions.
Dec 31, 18:03 UTC
During the scheduled maintenance window, customers may experience an intermittent increase in transaction timeouts and/or failed transactions.
Dec 31, 18:03 UTC
Completed -
The scheduled maintenance has been completed.
Jan 8, 04:00 UTC
Jan 8, 04:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 02:00 UTC
Jan 8, 02:00 UTC
Scheduled -
The Noon Payments team will be performing scheduled maintenance on the Payment Gateway Services for the Global, Saudi Arabia & Egypt production environment between 02:00 - 04:00 Hrs. UTC, 08 January 2026.
During the scheduled maintenance window, customers may experience drift in response and timeout while processing the requests.
Jan 7, 07:15 UTC
During the scheduled maintenance window, customers may experience drift in response and timeout while processing the requests.
Jan 7, 07:15 UTC
Jan 7, 2026
Completed -
The scheduled maintenance has been completed.
Jan 7, 17:00 UTC
Jan 7, 17:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 16:00 UTC
Jan 7, 16:00 UTC
Scheduled -
Mastercard team has a planned activity in which they are performing a scheduled maintenance for the Mastercard Gateway in the Asia Pacific region between 16:00 - 17:00 Hrs. UTC, 07 Jan 2026.
During the scheduled maintenance window, customers may experience an intermittent increase in transaction timeouts and/or failure into the transactions.
Dec 31, 21:01 UTC
During the scheduled maintenance window, customers may experience an intermittent increase in transaction timeouts and/or failure into the transactions.
Dec 31, 21:01 UTC
Resolved -
The reported issue has been resolved in which customers may have experienced intermittent failures while submitting the transactions to Mastercard payment gateway service between 02:59 Hrs. - 03:18 Hrs. UTC, 07 January 2026
Services have been restored and are working as expected.
Thank you for your patience and continued support.
Jan 7, 03:35 UTC
Services have been restored and are working as expected.
Thank you for your patience and continued support.
Jan 7, 03:35 UTC
Investigating -
We are observing intermittent failures while submitting the transactions to Mastercard payment gateway service
We will post further updates till the resolution of the issue.
Thank you for your patience and continued support.
Jan 7, 03:13 UTC
We will post further updates till the resolution of the issue.
Thank you for your patience and continued support.
Jan 7, 03:13 UTC
Resolved -
The reported issue has been resolved in which customers may have experienced an intermittent decline from STC Bank issuer while submitting the transactions between 01:06 -01:36 Hrs. UTC, 07 Jan 2026.
The service has been restored and working as expected.
Thank you for your patience and continued support.
Jan 7, 02:00 UTC
The service has been restored and working as expected.
Thank you for your patience and continued support.
Jan 7, 02:00 UTC
Investigating -
We are observing an intermittent decline from STC Bank issuer while submitting the transactions.
We will post further updates till the resolution of the issue.
Thank you for your patience and continues support.
Jan 7, 01:36 UTC
We will post further updates till the resolution of the issue.
Thank you for your patience and continues support.
Jan 7, 01:36 UTC
Jan 6, 2026
Completed -
The scheduled maintenance has been completed.
Jan 6, 23:30 UTC
Jan 6, 23:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 23:00 UTC
Jan 6, 23:00 UTC
Scheduled -
MADA will be performing a scheduled maintenance activity between 23:00 - 23:30 Hrs. UTC, 06 January 2026.
During the scheduled maintenance window, customers may experience an intermittent failure in the Arab National Bank transactions.
Jan 4, 12:29 UTC
During the scheduled maintenance window, customers may experience an intermittent failure in the Arab National Bank transactions.
Jan 4, 12:29 UTC
Jan 5, 2026
Resolved -
There was issue in which customers may have experienced the intermittent failure while submitting the transactions to our global test environments between 09:46 to 10:06 Hrs. UTC, 05 Jan 2026.
The service has been restored and working as expected.
Thank you for your patience and continued support.
Jan 5, 10:30 UTC
The service has been restored and working as expected.
Thank you for your patience and continued support.
Jan 5, 10:30 UTC
Resolved -
The reported issue has been resolved in which customers may have experienced issues with the Order Status POST Notifications, which may result in a delay to the processing of some transactions between 22:59 Hrs. - 23:30 Hrs. UTC, 02 January 2026.
Thank you for your patience and continued support.
Jan 5, 05:26 UTC
Thank you for your patience and continued support.
Jan 5, 05:26 UTC
Investigating -
The Cybersource team has detected an issue that is currently affecting the Decision Manager. Some merchants may be experiencing issues with the Order Status POST Notifications, which may result in a delay to the processing of some transactions.
The Cybersource team is currently investigating the issue.
We will post further updates till resolution of the issue.
Please refer to the below URL for more information:
https://status.cybersource.com/incidents/f9rbn0jt8qdm
Thank you for your patience and continued support.
Jan 3, 06:52 UTC
The Cybersource team is currently investigating the issue.
We will post further updates till resolution of the issue.
Please refer to the below URL for more information:
https://status.cybersource.com/incidents/f9rbn0jt8qdm
Thank you for your patience and continued support.
Jan 3, 06:52 UTC
Jan 4, 2026
No incidents reported.
Jan 3, 2026