Intermittent transaction failure detected from Abu Dhabi Islamic Bank issuer

Incident Report for noon payments

Resolved

The reported issue has been resolved, in which customers may have experienced intermittent declines from Abu Dhabi Islamic Bank issuer while submitting the transactions between 07:58 Hrs. UTC - 10:40 Hrs. UTC, 23 October 2026.

The service has been restored and working as expected.

Thank you for your patience and continued support.
Posted Oct 23, 2026 - 11:29 UTC

Monitoring

We are no longer seeing the intermittent declines from Abu Dhabi Islamic Bank issuer while submitting the transactions.

We are continuing to monitor and will post further updates till the restoration of the issue.

Thank you for your patience and continued support.
Posted Oct 23, 2026 - 10:53 UTC

Investigating

We are observing an intermittent decline from Abu Dhabi Islamic Bank issuer while submitting the transactions.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Posted Oct 23, 2026 - 09:14 UTC
This incident affected: Issuers.