The reported issue has been resolved in which customers may have experienced an intermittent decline from STC issuer while submitting the transactions between 09:19 -09:34 Hrs. UTC, 01 Nov 2026.
The service has been restored and working as expected.
Thank you for your patience and continued support.
Posted Nov 01, 2026 - 09:52 UTC
Monitoring
We are no longer seeing the intermittent declines from STC issuer bank while submitting the transactions.
We are continuing to monitor the issue and will post further updates till the resolution of the same.
Thank you for your patience and continued support.
Posted Nov 01, 2026 - 09:44 UTC
Investigating
We are observing an intermittent decline from STC issuer bank while submitting the transactions.
We will post further updates till the resolution of the issue.
Thank you for your patience and continued support.