The reported service disruption has been resolved in which customers may have experienced an Intermittent delay with settlement across transactions to Mastercard payment gateway service between 05:30 - 13:00 Hrs. UTC, 01 Nov 2026.
The Mastercard team confirmed that service has been restored and is working as expected.
Thank you for your patience and continued support.
Posted Nov 01, 2026 - 13:34 UTC
Identified
A service disruption has been identified for Mastercard Payment Gateway Services for the Asia/Pacific, Kingdom of Saudi Arabia, North America and Europe regions.
Customers may experience delays with settlement across the transactions.
We will post further updates from Mastercard until the resolution of the issue.
Thank you for your patience and continued support.