All Systems Operational

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Welcome to the noon payments status page. We use this page to communicate any issues with our products including planned and unplanned outages.

Easiest and fastest way to accept payments for your business. We focus on delivering best in class payment solutions.

Acquirers/Gateways Operational
Authentication Operational
Issuers Operational
Noon Payments - Production Operational
Global - Production Operational
Saudi Arabia - Production Operational
Egypt - Production Operational
Noon Payments - Test Operational
Global - Test Operational
Saudi Arabia - Test Operational
Egypt - Test Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

MADA Planned Activity (23:00 UTC, 18 June 2026 - 03:00 UTC, 19 June 2026) Jun 18, 2026 23:00 - Jun 19, 2026 03:00 UTC

MADA will perform scheduled maintenance for the below entities as per the mentioned time intervals:

Entity Name Start Time End Time
Vision bank 23:00 UTC, 18 June 2026 03:00 UTC, 19 June 2026
AL-Bilad bank 00:00 UTC, 19 June 2026 03:00 UTC, 19 June 2026
ANB Bank 01:00 UTC, 19 June 2026 01:30 UTC, 19 June 2026
SAB Bank 02:00 UTC, 19 June 2026 03:00 UTC, 19 June 2026

During the scheduled maintenance window, customers may experience an intermittent failure in the e-commerce transactions.
Posted on Jun 17, 2026 - 07:26 UTC

Alrajhi Bank Planned Maintenance Activity Jun 19, 2026 03:45-04:45 UTC

Alrajhi Bank has a planned maintenance activity for their production environment between 03:45 - 04:45 Hrs. UTC, 19 June 2026.

Customers may experience 3DS transactions failure during the maintenance window.
Posted on Jun 15, 2026 - 02:28 UTC

MADA Planned Activity (01:00 - 04:00 UTC, 20 June 2026) Jun 20, 2026 01:00-04:00 UTC

MADA will perform scheduled maintenance for the below entities as per the mentioned time intervals:

Entity Name Start Time End Time
INMA bank 01:00 UTC, 20 June 2026 01:45 UTC, 20 June 2026
Alrajhi bank 02:00 UTC, 20 June 2026 04:00 UTC, 20 June 2026

During the scheduled maintenance window, customers may experience an intermittent failure in the e-commerce transactions.
Posted on Jun 17, 2026 - 07:37 UTC

Arcot Planned Maintenance Activity Jun 28, 2026 01:00-09:00 UTC

Arcot will be performing planned maintenance activity between 01:00 - 09:00 Hrs. UTC, 28 June 2026.

During this time, teams will be performing routine maintenance tasks for system performance and their platform's security.

Arcot team expected that the customer/merchant may experience an intermittent service disruption during this period and their teams shall be closely monitoring service performance.

Please refer to the below URL for more information:
https://status.broadcom.com/services/arcot/notices/l4rrowezeqbszlcd-planned-monthly-maintenance-june-2026
Posted on Jun 08, 2026 - 06:10 UTC
Jun 18, 2026

No incidents reported today.

Jun 17, 2026
Mastercard Planned Maintenance Activity
Completed - The scheduled maintenance has been completed.
Jun 17, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 01:00 UTC
Scheduled - Mastercard team has a planned activity in which they will perform a scheduled maintenance for Mastercard Gateway service in the Kingdom of Saudi Arabia (KSA) Region between 01:00 Hrs. - 04:00 Hrs. UTC, 17 June 2026.

During the scheduled maintenance window, customers may experience increase in transaction timeouts and/or failed transactions.
Jun 8, 06:18 UTC
Jun 16, 2026
Test Environment - API services were unavailable
Resolved - There was an issue with API services for Global test environment between 18:25 - 18:50 Hrs. UTC, 16 June 2026.

Service has been restored and working as expected.

Thank you for your patience and continued support.
Jun 16, 18:55 UTC
MADA Planned Activity (00:30 - 03:00 UTC, 16 June 2026)
Completed - The scheduled maintenance has been completed.
Jun 16, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 23:30 UTC
Scheduled - MADA will be performing a scheduled maintenance activity between 00:30 - 03:00 Hrs. UTC, 16 June 2026.

During the scheduled maintenance window, customers may experience an intermittent failure in the Gulf international Bank transactions.
Jun 14, 14:07 UTC
Jun 15, 2026
Cardinal Commerce planned maintenance activity
Completed - The scheduled maintenance has been completed.
Jun 15, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 12:00 UTC
Scheduled - Cardinal Commerce team will be performing VCAS/Issuer services standard network and database server maintenance from 12:00 Hrs. UTC, 11 June 2026 to 12:00 Hrs. UTC, 15 June 2026.

Customers may experience a few periods of network latency during the maintenance window.

Please refer to the below URL for more details:
https://cardinalcommercecorporation.statuspage.io/incidents/wlw02qk5kdl9
Jun 8, 05:59 UTC
MADA Planned Activity (22:00 UTC, 14 June 2026 - 01:00 UTC, 15 June 2026)
Completed - The scheduled maintenance has been completed.
Jun 15, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 22:00 UTC
Scheduled - MADA will be performing a scheduled maintenance activity from 22:00 UTC, 14 June 2026 - 01:00 UTC, 15 June 2026.

During the scheduled maintenance window, customers may experience an intermittent failure in the First Abu Dhabi Bank transactions.
Jun 14, 14:02 UTC
Jun 14, 2026
Arcot Planned Maintenance Activity
Completed - The scheduled maintenance has been completed.
Jun 14, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 01:00 UTC
Scheduled - Arcot will be performing planned maintenance activity between 01:00 - 09:00 Hrs. UTC, 14 June 2026.

During this time, teams will be performing routine maintenance tasks for system performance and their platform's security.

Arcot team expected that the customer/merchant may experience an intermittent service disruption during this period and their teams shall be closely monitoring service performance.

Please refer to the below URL for more information:
https://status.broadcom.com/services/arcot/notices/0qvorvfmgixnyzce-planned-monthly-maintenance-june-2026
Jun 8, 06:06 UTC
MADA Planned Activity (23:00 UTC, 13 June 2026 - 04:00 UTC, 14 June 2026)
Completed - The scheduled maintenance has been completed.
Jun 14, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 23:00 UTC
Scheduled - MADA will be performing a scheduled maintenance activity from 23:00 UTC, 13 June 2026 - 04:00 UTC, 14 June 2026.

During the scheduled maintenance window, customers may experience an intermittent failure in the STC link Bank transactions.
Jun 13, 05:04 UTC
Jun 13, 2026
Intermittent 3DS transaction failure detected from UAE issuers
Resolved - The reported issue has been resolved in which customers may have experienced an intermittent 3DS authentication failure from UAE issuers between 15:01-15:41 UTC, 13 June 2026.

The service has been restored and working as expected.

Thank you for your patience and continued support.
Jun 13, 16:22 UTC
Monitoring - We are no longer seeing the intermittent 3DS authentication failure from UAE issuers while submitting the transactions.

We are continuing to monitor the same and will post further updates till the restoration of the issue.

Thank you for your patience and continued support.
Jun 13, 16:12 UTC
Investigating - We are observing an intermittent 3DS transaction failure from the UAE issuers (First Abu Dhabi and Emirates NBD bank) while submitting the transactions.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Jun 13, 15:47 UTC
MADA Planned Activity (00:00 - 04:00 UTC, 13 June 2026)
Completed - The scheduled maintenance has been completed.
Jun 13, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 00:00 UTC
Scheduled - MADA will perform scheduled maintenance for the below entities as per the mentioned time intervals:

Entity Name Start Time End Time
Alrajhi bank 00:00 UTC, 13 June 2026 03:00 UTC, 13 June 2026
INMA bank 01:00 UTC, 13 June 2026 04:00 UTC, 13 June 2026
Saudi National bank 01:00 UTC, 13 June 2026 01:40 UTC, 13 June 2026
Riyad Bank 01:00 UTC, 13 June 2026 01:30 UTC, 13 June 2026

During the scheduled maintenance window, customers may experience an intermittent failure in the e-commerce transactions.
Jun 12, 03:20 UTC
Jun 12, 2026
Alrajhi Bank Planned Maintenance Activity
Completed - The scheduled maintenance has been completed.
Jun 12, 04:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 03:45 UTC
Scheduled - Alrajhi Bank has a planned maintenance activity for their production environment between 03:45 - 04:45 Hrs. UTC, 12 June 2026.

Customers may experience 3DS transactions failure during the maintenance window.
Jun 7, 22:46 UTC
MADA Planned Activity (23:00 UTC, 11 June 2026 - 04:00 UTC, 12 June 2026)
Completed - The scheduled maintenance has been completed.
Jun 12, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 23:00 UTC
Scheduled - MADA will perform scheduled maintenance for the below entities as per the mentioned time intervals:

Entity Name Start Time End Time
Saudi National bank 23:00 UTC, 11 June 2026 04:00 UTC, 12 June 2026
SAB bank 00:00 UTC, 12 June 2026 03:00 UTC, 12 June 2026
Riyad Bank 01:00 UTC, 12 June 2026 01:30 UTC, 12 June 2026

During the scheduled maintenance window, customers may experience an intermittent failure in the e-commerce transactions.
Jun 11, 11:42 UTC
Jun 11, 2026
Scheduled Maintenance on Noon Payments Infrastructure [Saudi Arabia]
Completed - The scheduled maintenance has been completed.
Jun 11, 09:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 09:00 UTC
Scheduled - The team will be performing a scheduled maintenance on Noon Payments infrastructure for the Saudi Arabia environment between 09:00 - 10:00 Hrs. UTC, 11 June 2026.

During the scheduled maintenance window, customers may experience delays or intermittent service disruption while submitting the requests.
Jun 11, 08:29 UTC
Jun 10, 2026
Intermittent transaction failure detected from Abu Dhabi Islamic Bank issuer
Resolved - The reported issue has been resolved in which customers may have experienced an intermittent decline from the Abu Dhabi Islamic Bank issuer while submitting the transactions between 15:50 - 17:04 Hrs. UTC, 10 June 2026.

The service has been restored and working as expected.

Thank you for your patience and continued support.
Jun 10, 18:01 UTC
Investigating - We are observing an intermittent decline from the Abu Dhabi Islamic Bank issuer while submitting the transactions.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Jun 10, 16:20 UTC
Intermittent transaction failure detected from STC issuer
Resolved - The reported issue has been resolved in which customers may have experienced an intermittent decline from STC issuer while submitting the transactions between 01:35 -04:02 Hrs. UTC, 10 Jun 2026.

The service has been restored and working as expected.

Thank you for your patience and continued support.
Jun 10, 04:47 UTC
Monitoring - We are no longer seeing the intermittent declines from STC issuer while submitting the transactions.

We are continuing to monitor the issue and will post further updates till the resolution of the same.

Thank you for your patience and continued support.
Jun 10, 04:13 UTC
Investigating - We are observing an intermittent decline from STC Bank issuer while submitting the transactions.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Jun 10, 01:52 UTC
MADA Planned Maintenance Activity
Completed - The scheduled maintenance has been completed.
Jun 10, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 22:00 UTC
Scheduled - MADA will be performing a scheduled maintenance activity from 22:00 Hrs, UTC, 09 June to 02:00 Hrs. UTC, 10 June 2026.

During the scheduled maintenance window, customers may experience an intermittent failure in the Vision Bank transactions.
Jun 9, 20:05 UTC
Jun 9, 2026
Scheduled Maintenance on Noon Payments Infrastructure
Completed - This scheduled maintenance activity on Noon Payments infrastructure for the Global, Saudi Arabia, and Egypt production environments has been cancelled.

We will notify you with a new schedule once the activity is rescheduled.

Thank you for your understanding and continued support.
Jun 9, 16:39 UTC
Scheduled - The team will be performing a scheduled maintenance on Noon Payments infrastructure for the Global, Saudi Arabia, and Egypt production environments between 02:15 - 04:15 Hrs. UTC, 11 June 2026.

During the scheduled maintenance window, customers may experience delays or intermittent service disruption while submitting the requests.
Jun 9, 07:34 UTC
Scheduled Maintenance on Noon Payments Infrastructure
Completed - The scheduled maintenance has been completed.
Jun 9, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 07:00 UTC
Scheduled - The team will be performing a scheduled maintenance on Noon Payments infrastructure for the Global, Saudi Arabia, and Egypt production environments between 07:00 - 07:30 Hrs. UTC, 09 June 2026.

During the scheduled maintenance window, customers may experience delays or intermittent disruption in report service while submitting the requests.
Jun 9, 06:20 UTC
Jun 8, 2026
Test Environment - API services were unavailable
Resolved - There was an issue with API Services for Global test environment between 05:04 - 05:28 Hrs. UTC, 08 June 2026.

Service has been restored and working as expected.

Thank you for your patience and continued support.
Jun 8, 05:35 UTC
Jun 7, 2026

No incidents reported.

Jun 6, 2026
MADA Planned Activity (00:00 - 03:00 UTC, 06 June 2026)
Completed - The scheduled maintenance has been completed.
Jun 6, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 00:00 UTC
Scheduled - MADA will perform scheduled maintenance for the below entities as per the mentioned time intervals:

Entity Name Start Time End Time
Alrajhi Bank 00:00 UTC, 06 June 2026 03:00 UTC, 06 June 2026
Saudi National Bank 01:00 UTC, 06 June 2026 01:40 UTC, 06 June 2026

During the scheduled maintenance window, customers may experience an intermittent failure in the e-commerce transactions.
Jun 4, 18:39 UTC
Jun 5, 2026
MADA Planned Activity (06:00 - 09:00 UTC, 05 June 2026)
Completed - The scheduled maintenance has been completed.
Jun 5, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 06:00 UTC
Scheduled - MADA will be performing a scheduled maintenance activity between 06:00 - 09:00 Hrs. UTC, 05 June 2026.

During the scheduled maintenance window, customers may experience an intermittent failure in the Riyad Bank transactions.
May 31, 12:05 UTC
Alrajhi Bank Planned Maintenance Activity
Completed - The scheduled maintenance has been completed.
Jun 5, 04:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 03:45 UTC
Scheduled - Alrajhi Bank has a planned maintenance activity for their production environment between 03:45 - 04:45 Hrs. UTC, 05 June 2026.

Customers may experience 3DS transactions failure during the maintenance window.
Jun 1, 01:26 UTC
MADA Planned Activity (23:00 UTC, 04 June 2026 - 03:00 UTC, 05 June 2026)
Completed - The scheduled maintenance has been completed.
Jun 5, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 23:00 UTC
Scheduled - MADA will perform scheduled maintenance for the below entities as per the mentioned time intervals:

Entity Name Start Time End Time
Alrajhi Bank 23:00 UTC, 04 June 2026 03:00 UTC, 05 June 2026
Banque Saudi Fransi 00:00 UTC, 05 June 2026 02:00 UTC, 05 June 2026
Riyad Bank 01:00 UTC, 05 June 2026 03:00 UTC, 05 June 2026
Alinma Bank 01:00 UTC, 05 June 2026 03:00 UTC, 05 June 2026
Arab National Bank 01:00 UTC, 05 June 2026 02:00 UTC, 05 June 2026

During the scheduled maintenance window, customers may experience an intermittent failure in the e-commerce transactions.
May 31, 11:58 UTC
MADA Planned Maintenance Activity
Completed - The scheduled maintenance has been completed.
Jun 5, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 23:30 UTC
Scheduled - Mada has a planned maintenance activity for their GDC environment starting from 23:30 UTC, 04 June 2026 to 01:30 UTC, 05 June 2026.

During the maintenance window, customers may experience intermittent failure into the E-commerce transactions.
Jun 3, 20:22 UTC
Jun 4, 2026
Intermittent latency and timeout detected while submitting the transactions to Mastercard payment gateway service
Resolved - There was an issue with the Mastercard payment gateway service between 11:55 - 12:10 UTC, 04 June 2026.

During the issue, the customers may have experienced intermittent transaction failures.

The services have been restored and are working as expected.

Thank you for your patience and continued support.
Jun 4, 12:10 UTC
Scheduled Maintenance on Noon Payments Infrastructure
Completed - The scheduled maintenance has been completed.
Jun 4, 09:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 08:45 UTC
Scheduled - The team will be performing a scheduled maintenance on Noon Payments infrastructure for the Global, Saudi Arabia, and Egypt production environments between 08:45 - 09:45 Hrs. UTC, 04 June 2026.

During the scheduled maintenance window, customers may experience delays or intermittent service disruption while submitting the requests.
Jun 4, 08:00 UTC
MADA Planned Activity (23:00 UTC, 03 June 2026 - 04:00 UTC, 04 June 2026)
Completed - The scheduled maintenance has been completed.
Jun 4, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 23:00 UTC
Scheduled - MADA will be performing a scheduled maintenance activity from 23:00 Hrs. UTC, 03 June 2026 to 04:00 Hrs. UTC, 04 June 2026.

During the scheduled maintenance window, customers may experience an intermittent failure in the Saudi National Bank (SNB) transactions.
Jun 3, 15:18 UTC
Scheduled Maintenance on Noon Payments Infrastructure
Completed - The scheduled maintenance has been completed.
Jun 4, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 02:00 UTC
Scheduled - Noon Payments team will perform a scheduled maintenance for the Payment Gateway Services for Global, Saudi Arabia and Egypt production environments between 02:00 - 04:00 Hrs. UTC, 04 June 2026.

During the scheduled maintenance window, customers may experience delays or intermittent service disruption while submitting requests.
Jun 2, 07:56 UTC
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