All Systems Operational

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Welcome to the noon payments status page. We use this page to communicate any issues with our products including planned and unplanned outages.

Easiest and fastest way to accept payments for your business. We focus on delivering best in class payment solutions.

Acquirers/Gateways ? Operational
Authentication ? Operational
Issuers ? Operational
Noon Payments - Production ? Operational
Global - Production Operational
Saudi Arabia - Production Operational
Egypt - Production Operational
Noon Payments - Test ? Operational
Global - Test Operational
Saudi Arabia - Test Operational
Egypt - Test Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Alrajhi Bank Planned Maintenance Activity Aug 29, 2025 03:45-04:45 UTC

Alrajhi Bank will perform a planned maintenance activity for their production environment between 03:45 - 04:45 hrs. UTC, 29 Aug 2025.

Customers may experience 3DS transaction failure during the maintenance window.
Posted on Aug 25, 2025 - 02:13 UTC

Mastercard Planned Maintenance activity Sep 4, 2025 16:00-17:00 UTC

The Mastercard team has a planned activity in which they are performing scheduled maintenance for the Mastercard Gateway and MiGS in Asia Pacific region starting from 16:00 UTC, 04 September 2025 to 17:00 UTC, 04 September 2025.

During the scheduled maintenance window, customers may experience an intermittent increase in transaction timeouts and/or failed transactions.
Posted on Aug 28, 2025 - 10:54 UTC

MADA Planned Activity - (04 Sept 2025, 23:00 UTC - 05 Sept 2025, 03:00 UTC) Sep 4, 2025 23:00 - Sep 5, 2025 03:00 UTC

Mada has a planned maintenance activity for their GDC environment starting from 04 Sept 2025, 23:00 UTC to 05 Sept 2025, 03:00 UTC.

During the maintenance window, customers may experience intermittent failure in the E-commerce transactions.
Posted on Aug 27, 2025 - 08:02 UTC

Cardinal Commerce Planned Maintenance Activity Sep 8, 2025 12:00 - Sep 12, 2025 00:00 UTC

Cardinal Commerce team will be performing Centinel and Max Standard Network and Database Server maintenance from 12:00 UTC, 08 September 2025 to 23:59 UTC, 11 September 2025.

Customer may experience a few periods of network latency during the maintenance window.

Please refer below URL for more information:
https://cardinalcommercecorporation.statuspage.io/incidents/0b18pjwcfvkd
Posted on Aug 27, 2025 - 06:24 UTC

Cardinal Commerce Planned Maintenance Activity Sep 11, 2025 12:00 - Sep 15, 2025 12:00 UTC

The Cardinal Commerce team will be performing VCAS/Issuer Services Standard Network and Database Server Maintenance from 12:00 UTC, 11 September 2025 to 12:00 UTC, 15 September 2025.

Customer may experience a few periods of network latency during the maintenance window.

Please refer to the below URL for more information:
https://cardinalcommercecorporation.statuspage.io/incidents/qbp30gkd83kt
Posted on Aug 27, 2025 - 06:10 UTC
Aug 28, 2025

No incidents reported today.

Aug 27, 2025
Mastercard Planned Maintenance activity
Completed - The scheduled maintenance has been completed.
Aug 27, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 17:00 UTC
Scheduled - The Mastercard team has a planned activity in which they are performing scheduled maintenance for the Mastercard Gateway in Asia Pacific region between 17:00 - 19:00 Hrs. UTC, 27 August 2025

During the scheduled maintenance window, customers may experience an intermittent increase in transaction timeouts and/or failed transactions.
Aug 23, 14:17 UTC
Intermittent transaction failure detected from Emirates NBD bank Issuer
Resolved - The reported issue has been resolved in which customers may have experienced an intermittent decline from Emirates NBD Bank card issuer while submitting the transactions between 13:28 Hrs. UTC - 14:45 Hrs. UTC, 27 August 2025.

The service has been restored and working as expected.

Thank you for your patience and continued support.
Aug 27, 15:00 UTC
Investigating - We are observing an intermittent decline from Emirates NBD Bank card issuer while submitting the transactions.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Aug 27, 13:54 UTC
Scheduled Maintenance on Noon Payments Infrastructure
Completed - The scheduled maintenance has been completed.
Aug 27, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 02:00 UTC
Scheduled - Noon Payments team will be performing a scheduled maintenance on the Payment Gateway Services for Global and Saudi Arabia environments between 02:00 Hrs. - 04:00 Hrs. UTC, 27 August 2025.

During the scheduled maintenance window, customers may experience drift in response and timeout while processing the requests.
Aug 25, 08:18 UTC
Aug 26, 2025
Intermittent transaction failure detected from Emirates NBD bank Issuer
Resolved - The reported issue has been resolved in which customers may have experienced an intermittent decline from Emirates NBD Bank card issuer while submitting the transactions between 13:38 Hrs. UTC - 14:45 Hrs. UTC, 26 August 2025.

The service has been restored and working as expected.

Thank you for your patience and continued support.
Aug 26, 15:08 UTC
Investigating - We are observing an intermittent decline from Emirates NBD Bank card issuer while submitting the transactions.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Aug 26, 14:06 UTC
Aug 25, 2025
Mashreq Bank Planned Activity
Completed - The scheduled maintenance has been completed.
Aug 25, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 20:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Aug 24, 18:36 UTC
Scheduled - Mashreq Bank will be performing a scheduled maintenance activity from 20:00 UTC, 24 Aug to 00:00 UTC, 25 Aug 2025.

During the scheduled maintenance window, customers may experience an intermittent failure into the transactions.
Aug 24, 18:33 UTC
Aug 24, 2025
Aug 23, 2025
Test Environment - Api Services are unavailable
Resolved - The reported issue has been resolved in which customers may have experienced an issue with the API services on Global Test Environment between 06:48 - 07:20 UTC, 23 August 2025.

The services have been restored and working as expected.

Thank you for your patience and continued support.
Aug 23, 07:38 UTC
Monitoring - We are no longer observing the issue with the API services on Global Test Environment.

We are continuing to monitor the same and will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Aug 23, 07:24 UTC
Investigating - We are observing an issue with the API services on Global Test Environment.

We are currently investigating the issue on priority.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Aug 23, 07:03 UTC
MADA Planned Activity (01:00 - 05:00 UTC 23 August 2025)
Completed - The scheduled maintenance has been completed.
Aug 23, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 01:00 UTC
Scheduled - MADA will be performing a scheduled maintenance activity between 01:00 - 05:00 hrs. UTC, 23 August 2025.

During the scheduled maintenance window, customers may experience intermittent failure in transactions from Riyadh Bank.
Aug 22, 01:53 UTC
Aug 22, 2025
MADA Planned Activity - (22 Aug 2025, 00:00 UTC - 22 Aug 2025, 05:00 UTC )
Completed - The scheduled maintenance has been completed.
Aug 22, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 00:00 UTC
Scheduled - MADA will perform a scheduled maintenance for below entities as per mentioned time intervals:

Entity Name Start Time End Time
Al-Inma Bank 00:00 UTC, 22 August 2025 04:00 UTC, 22 August 2025
Riyadh Bank 01:00 UTC, 22 August 2025 05:00 UTC, 22 August 2025

During the scheduled maintenance window, customers may experience an intermittent failure in the ecommerce transactions.
Aug 21, 10:45 UTC
Alrajhi Bank Planned Maintenance Activity
Completed - The scheduled maintenance has been completed.
Aug 22, 04:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 03:45 UTC
Scheduled - Alrajhi Bank will perform a planned maintenance activity for their production environment between 03:45 - 04:45 hrs. UTC, 22 Aug 2025.

Customers may experience 3DS transaction failure during the maintenance window.
Aug 17, 23:26 UTC
MADA Planned Activity - (21 Aug 2025, 23:00 UTC - 22 Aug 2025, 04:00 UTC )
Completed - The scheduled maintenance has been completed.
Aug 22, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 23:00 UTC
Scheduled - MADA will be performing a scheduled maintenance activity from 21 Aug 2025, 23:00 UTC to 22 Aug 2025, 04:00 UTC.

During the scheduled maintenance window, customers may experience an intermittent failure into the transactions.
Aug 19, 12:29 UTC
MADA Planned Activity (00:00 - 03:00 UTC 22 August 2025)
Completed - The scheduled maintenance has been completed.
Aug 22, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 00:00 UTC
Scheduled - MADA will perform a scheduled maintenance for below entities as per mentioned time intervals:

Entity Name Start Time End Time
Banque Saudi Fransi 00:00 UTC, 22 August 2025 02:00 UTC, 22 August 2025
Al-Jazeera Bank 01:00 UTC, 22 August 2025 03:00 UTC, 22 August 2025

During the scheduled maintenance window, customers may experience an intermittent failure in the ecommerce transactions.
Aug 20, 17:28 UTC
Aug 21, 2025
Mastercard Planned Maintenance activity
Completed - The scheduled maintenance has been completed.
Aug 21, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 23:01 UTC
Scheduled - The Mastercard team has a planned activity in which they are performing scheduled maintenance for the Mastercard Gateway in Kingdom of Saudi Arabia region (KSA) starting from 23:00 UTC, 20 August 2025 to 04:00 UTC, 21 August 2025.

During the scheduled maintenance window, customers may experience an intermittent increase in transaction timeouts and/or failed transactions.
Aug 14, 06:29 UTC
MADA Planned Activity - (20 Aug 2025, 23:00 UTC - 21 Aug 2025, 03:00 UTC )
Completed - The scheduled maintenance has been completed.
Aug 21, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 23:00 UTC
Scheduled - MADA will be performing a scheduled maintenance activity from 23:00 hrs. UTC, 20 August 2025 to 03:00 hrs. UTC, 21 August 2025.

During the scheduled maintenance window, customers may experience intermittent failure in transactions from Vision Bank.
Aug 19, 12:46 UTC
Aug 20, 2025
Aug 19, 2025
MADA Planned Activity (18 Aug 2025, 23:00 UTC - 19 Aug 2025, 04:00 UTC )
Completed - The scheduled maintenance has been completed.
Aug 19, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 23:00 UTC
Scheduled - MADA will perform a scheduled maintenance for below entities as per mentioned time intervals:

Entity Name Start Time End Time
Al-Rajhi Bank 23:00 UTC, 18 August 2025 04:00 UTC, 19 August 2025
Gulf National Bank 00:30 UTC, 19 August 2025 03:00 UTC, 19 August 2025

During the scheduled maintenance window, customers may experience an intermittent failure in the ecommerce transactions.
Aug 17, 11:00 UTC
Aug 18, 2025
Cardinal Commerce Planned Maintenance Activity
Completed - The scheduled maintenance has been completed.
Aug 18, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 12:00 UTC
Scheduled - The Cardinal Commerce team will be performing VCAS/Issuer Services Standard Network and Database Server Maintenance from 12:00 UTC, 14 August 2025 to 12:00 UTC, 18 August 2025.

Customer may experience a few periods of network latency during the maintenance window.

Please refer to the below URL for more information:
https://cardinalcommercecorporation.statuspage.io/incidents/slwcwglp7v0p
Jul 30, 10:56 UTC
MADA Planned Activity (01:00 - 03:00 UTC 18 August 2025)
Completed - The scheduled maintenance has been completed.
Aug 18, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 01:00 UTC
Scheduled - MADA will be performing a scheduled maintenance activity between 01:00 - 03:00 hrs. UTC, 18 August 2025.

During the scheduled maintenance window, customers may experience intermittent failure in transactions from Riyadh Bank.
Aug 17, 10:48 UTC
Aug 17, 2025

No incidents reported.

Aug 16, 2025
Intermittent 3DS transactions failures detected from First Abu Dhabi Bank issuer
Resolved - The reported issue has been resolved in which customers may have experienced an intermittent decline from Alrajhi Bank card issuer while submitting the transactions between 10:02 Hrs. UTC - 12:00 Hrs. UTC, 16 August 2025.

The service has been restored and working as expected.

Thank you for your patience and continued support.
Aug 16, 12:38 UTC
Monitoring - We are no longer seeing the intermittent 3DS decline from First Abu Dhabi Bank card issuer while submitting the transactions.

We are continuing to monitor the issue and will post further updates till the resolution of the same.

Thank you for your patience and continued support.
Aug 16, 12:21 UTC
Investigating - We are observing an intermittent 3DS transaction failure from the FIRST ABU DHABI Bank issuer while submitting the transactions.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Aug 16, 11:30 UTC
MADA Planned Activity (01:00 - 03:00 UTC 16 August 2025)
Completed - The scheduled maintenance has been completed.
Aug 16, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 01:00 UTC
Scheduled - MADA will be performing a scheduled maintenance activity between 01:00 - 03:00 hrs. UTC, 16 August 2025.

During the scheduled maintenance window, customers may experience intermittent failure in transactions from Saudi Awwal Bank.
Aug 10, 08:44 UTC
Aug 15, 2025
Test Environment - Scheduled Maintenance on Noon Payments Infrastructure (KSA)
Completed - The scheduled maintenance has been completed.
Aug 15, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 10:00 UTC
Scheduled - The Noon Payments team will be performing scheduled maintenance for the Saudi Arabia test environment between 10:00 Hrs. UTC - 12:00 Hrs. UTC, 15 August 2025.

During the scheduled maintenance window, customers may not anticipate any major impact while processing the requests.
Aug 14, 12:30 UTC
Alrajhi Bank Planned Maintenance Activity
Completed - The scheduled maintenance has been completed.
Aug 15, 04:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 03:45 UTC
Scheduled - Alrajhi Bank will perform a planned maintenance activity for their production environment between 03:45 - 04:45 hrs. UTC, 15 Aug 2025.

Customers may experience 3DS transaction failure during the maintenance window.
Aug 11, 00:56 UTC
MADA Planned Activity - (14 Aug 2025, 23:00 UTC - 15 Aug 2025, 03:00 UTC )
Completed - The scheduled maintenance has been completed.
Aug 15, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 23:00 UTC
Scheduled - Mada has a planned maintenance activity for their GDC environment starting from 23:00 Hrs. UTC , 14 August 2025 to 03:00 Hrs. UTC, 15 August 2025.

During the maintenance window, customers may experience intermittent failure in the E-commerce transactions.
Aug 13, 06:55 UTC
Mastercard Planned Maintenance activity
Completed - The scheduled maintenance has been completed.
Aug 15, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 16:00 UTC
Scheduled - The Mastercard team has a planned activity in which they are performing scheduled maintenance for the Mastercard Gateway and MiGS in Asia Pacific region starting from 16:00 UTC, 14 August 2025 to 00:00 UTC, 15 August 2025.

During the scheduled maintenance window, customers may experience an intermittent increase in transaction timeouts and/or failed transactions.
Aug 8, 12:14 UTC
Aug 14, 2025
Cardinal Commerce Planned Maintenance Activity
Completed - The scheduled maintenance has been completed.
Aug 14, 23:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 12:00 UTC
Scheduled - Cardinal Commerce team will be performing Centinel and Max Standard Network and Database Server maintenance from 12:00 UTC,11 Aug 2025 to 23:59 UTC, 14 Aug 2025.

Customer may experience a few periods of network latency during the maintenance window.

Please refer below URL for more information:
https://cardinalcommercecorporation.statuspage.io/incidents/gb9g0hc715x0
Jul 30, 10:47 UTC
Intermittent 3DS transactions failures detected from Alrajhi bank issuer
Resolved - The reported issue has been resolved in which customers may have experienced an intermittent decline from Alrajhi Bank card issuer while submitting the transactions between 02:00 Hrs. UTC, 13 August 2025 - 06:00 Hrs. UTC, 14 August 2025.

The service has been restored and working as expected.

Thank you for your patience and continued support.
Aug 14, 06:54 UTC
Monitoring - We are no longer seeing the intermittent decline from Alrajhi Bank card issuer while submitting the transactions.

We are continuing to monitor the issue and will post further updates till the resolution of the same.

Thank you for your patience and continued support.
Aug 14, 05:43 UTC
Update - We are still observing the intermittent 3DS authentication failures in transactions from Alrajhi Bank.

We will post further updates till resolution of issue.

Thank you for your patience and continued support.
Aug 13, 23:36 UTC
Identified - We have identified there is an issue in which customers are facing intermittent 3DS transaction failure from the Alrajhi Bank issuer while submitting the transactions .

We will post further updates till the restoration of the service.

Thank you for your patience and continued support.
Aug 13, 15:36 UTC
Investigating - We are observing an intermittent 3DS transaction failure from the Alrajhi Bank issuer while submitting the transactions.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Aug 13, 11:43 UTC
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