The reported issue has been resolved in which customers may have experienced an intermittent decline from Saudi National Bank (SNB) card issuer while submitting the transactions between 03:00 - 07:56 UTC, 05 March 2026.
The service has been restored and working as expected.
Thank you for your patience and continued support.
Posted Mar 05, 2026 - 09:26 UTC
Identified
We have again identified 3ds authentication failure from the The Saudi National Bank issuer while submitting the transactions.
We will post further updates till the resolution of the issue.
Thank you for your patience and continued support.
Posted Mar 05, 2026 - 04:27 UTC
Monitoring
We are no longer seeing the intermittent declines from Saudi National Bank issuer while submitting the transactions.
We are continuing to monitor the issue and will post further updates till the resolution of the same.
Thank you for your patience and continued support.
Posted Mar 05, 2026 - 03:43 UTC
Investigating
We are observing an intermittent decline from the The Saudi National Bank issuer while submitting the transactions.
We will post further updates till the resolution of the issue.
Thank you for your patience and continued support.