Intermittent transaction failure detected from Mashreq Bank Issuer

Incident Report for noon payments

Resolved

The reported issue has been resolved in which customers may have experienced the intermittent decline from Mashreq bank issuer while submitting the transactions between 00:30 - 03:50 Hrs. UTC, 11 July 2026.

The service has been restored and working as expected.

Thank you for your patience and continued support.
Posted Jul 11, 2026 - 04:24 UTC

Investigating

We are observing an intermittent decline from Alinma bank issuer while submitting the transactions.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Posted Jul 11, 2026 - 03:15 UTC
This incident affected: Issuers.