Intermittent transaction failure detected from Emirates NBD issuer

Incident Report for noon payments

Resolved

The reported issue has been resolved in which customers may have experienced an intermittent decline from the Emirates NBD issuer while submitting the transactions between 14:10 - 15:25 Hrs. UTC, 01 December 2025.

The service has been restored and is working as expected.

Thank you for your patience and continued support.
Posted Dec 01, 2025 - 15:39 UTC

Investigating

We are observing an intermittent decline from the Emirates NBD issuer while submitting the transactions.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Posted Dec 01, 2025 - 14:20 UTC
This incident affected: Issuers.