The reported issue has been resolved in which customers may have experienced an intermittent decline from Alrajhi Bank card issuer while submitting the transactions between 09:35 - 09:58 Hrs. UTC, 02 October 2025.
The service has been restored and working as expected.
Thank you for your patience and continued support.
Posted Oct 02, 2025 - 10:33 UTC
Monitoring
We are no longer seeing the intermittent declines from Alrajhi Bank card issuer while submitting the transactions.
We are continuing to monitor the issue and will provide further updates until the issue is resolved.
Thank you for your patience and continued support.
Posted Oct 02, 2025 - 10:16 UTC
Investigating
We are observing an intermittent decline from Alrajhi Bank card issuer while submitting the transactions.
We will post further updates till the resolution of the issue.
Thank you for your patience and continued support.