The reported issue has been resolved in which customers may have experienced intermittent latency and failure while submitting the transactions to Mastercard payment gateway services between 15:03 Hrs. UTC - 15:23 Hrs. UTC, 08 August 25.
The service has been restored and is working as expected.
Thank you for your patience and continued support.
Posted Aug 08, 2025 - 16:11 UTC
Monitoring
We are no longer seeing the intermittent latency and failure while submitting the transactions to Mastercard payment gateway services.
We are continuing to monitor and will post further updates till the restoration of the issue.
Thank you for your patience and continued support.
Posted Aug 08, 2025 - 15:46 UTC
Investigating
We are observing intermittent latency and failure while submitting the transactions to Mastercard payment gateway services.
We will post further updates till the resolution of the issue.
Thank you for your patience and continued support.