The reported issue has been resolved in which customers may have experienced intermittent checkout transaction failures between 09:11 - 12:10 UTC, 15 April 2025.
The Mastercard team has confirmed that the services have been restored and are working as expected.
Thank you for your patience and continued support.
Posted Apr 15, 2025 - 22:03 UTC
Investigating
A service disruption has been identified for Mastercard Checkout Services (MACS).
Customers may experience intermittent checkout transactions failures.
We will post further updates once we receive the same from the Mastercard team.
Thank you for your patience and continued support.
Posted Apr 15, 2025 - 10:38 UTC
This incident affected: Production Environment - Global (Acquirers/Gateways Performance) and Production Environment - Saudi Arabia (Acquirers/Gateways Performance).