The reported issue has been resolved in which customers may have experienced an intermittent decline from the Emirates NBD issuer while submitting the transactions between 13:00 - 14:41 Hrs. UTC, 10 January 2026.
The service has been restored and is working as expected.
Thank you for your patience and continued support.
Posted Jan 10, 2026 - 15:03 UTC
Investigating
We are observing an intermittent decline from the Emirates NBD issuer while submitting the transactions.
We will post further updates till the resolution of the issue.
Thank you for your patience and continued support.