Intermittent latency and timeout detected while submitting the transactions to Mastercard payment gateway service

Incident Report for noon payments

Resolved

There was an issue with the Mastercard payment gateway service between 11:55 - 12:10 UTC, 04 June 2026.

During the issue, the customers may have experienced intermittent transaction failures.

The services have been restored and are working as expected.

Thank you for your patience and continued support.
Posted Jun 04, 2026 - 12:10 UTC