Intermittent failure detected while submitting transactions to Cybersource payment gateway service

Incident Report for noon payments

Resolved

The reported issue has been resolved in which customers may have experienced issue that affected the Payer Authentication Service while submitting transactions to CyberSource payment gateway between 20:52 - 21:45 UTC, 03 October 2026.

The service has been restored and working as expected.

Thank you for your patience and continued support.

Posted Oct 04, 2026 - 03:23 UTC

Monitoring

Cybersource team mitigated the issue affecting the Payer Authentication Service.

Cybersource team is monitoring closely to ensure the issue is resolved.

Please refer below URL for more information:
https://status.cybersource.com/incidents/3286k47n5chr

Thank you for your patience and continued support.

Posted Oct 03, 2026 - 21:54 UTC

Update

Cybersource is aware of an issue that is currently affecting the Payer Authentication Service.

Cybersource team is investigating the cause and working urgently to resolve the issue.

Please refer below URL for more information:
https://status.cybersource.com/incidents/3286k47n5chr

Thank you for your patience and continued support.

Posted Oct 03, 2026 - 21:46 UTC

Investigating

We are observing intermittent transactions failure while submitting transactions to Cybersource payment gateway.

We will post further updates till resolution of issue.

Thank you for your patience.

Posted Oct 03, 2026 - 21:24 UTC

This incident affected: Acquirers/Gateways.