The reported issue has been resolved in which customers may have experienced an intermittent 3DS authentication failure from UAE issuers between 15:01-15:41 UTC, 13 June 2026.
The service has been restored and working as expected.
Thank you for your patience and continued support.
Posted Jun 13, 2026 - 16:22 UTC
Monitoring
We are no longer seeing the intermittent 3DS authentication failure from UAE issuers while submitting the transactions.
We are continuing to monitor the same and will post further updates till the restoration of the issue.
Thank you for your patience and continued support.
Posted Jun 13, 2026 - 16:12 UTC
Investigating
We are observing an intermittent 3DS transaction failure from the UAE issuers (First Abu Dhabi and Emirates NBD bank) while submitting the transactions.
We will post further updates till the resolution of the issue.
Thank you for your patience and continued support.