The reported issue has been resolved in which customers may have experienced the intermittent 3DS transaction failure from The Saudi National Bank issuer between 9:45 - 10:45 Hrs. UTC, 1 July 2025.
The service has been restored and working as expected.
Thank you for your patience and continued support.
Posted Jul 01, 2025 - 11:28 UTC
Monitoring
We are no longer observing intermittent 3DS authentication failure from THE SAUDI NATIONAL BANK issuer while submitting the transactions.
We will post further updates till the resolution of the same.
Thank you for your patience and continued support.
Posted Jul 01, 2025 - 10:55 UTC
Investigating
We are observing an intermittent 3DS transaction failure from THE SAUDI NATIONAL BANK issuer while submitting the transactions.
We will post further updates till the resolution of the issue.
Thank you for your patience and continued support.
Posted Jul 01, 2025 - 10:40 UTC
This incident affected: Issuers and Archived (Issuers).