There was an issue that has been resolved in which customers may have experienced an intermittent latency and timeouts while submitting transaction to Master card payment gateway service between 10:40 - 11:56 UTC, 19 September 2024.
Mastercard team confirmed that service has been restored and working as expected.
Thank you for your patience and continued support.
Posted Sep 19, 2024 - 12:25 UTC
This incident affected: Production Environment - KSA Endpoints (Acquirers/Gateways Performance).