Intermittent failures detected while submitting the transactions to Mastercard payment gateway service - Saudi Arabia

Incident Report for noon payments

Resolved

The reported issue has been resolved in which customers may have experienced failures while submitting the transactions to the Mastercard payment gateway service for the Saudi Arabia region for the below-mentioned time intervals:

1st Interval: 19:50 UTC - 19:53 UTC, 06 August 2026
1st Interval: 19:56 UTC - 20:01 UTC, 06 August 2026

The service has been restored and is working as expected.

Thank you for your patience and continued support.
Posted Aug 07, 2026 - 04:25 UTC
This incident affected: Acquirers/Gateways.