Intermittent checkout failures for Mastercard Checkout Services (MACS)

Incident Report for noon payments

Resolved

There was an issue for Mastercard Checkout Services (MACS) between below time frame:

1st Impact Start: 17 June 2025, 23:05 UTC
1st Impact End: 17 June 2025, 23:55 UTC

2nd Impact Start: 18 June 2025, 03:24 UTC
2nd Impact End: 18 June 2025, 04:18 UTC

During the issue customers may have experienced intermittent checkout transaction failures.

The Mastercard team has confirmed that the services have been restored and are working as expected.

Thank you for your patience and continued support.
Posted 23 days ago. Jun 18, 2025 - 06:20 UTC
This incident affected: Production Environment - Global (Acquirers/Gateways Performance) and Production Environment - Saudi Arabia (Acquirers/Gateways Performance).