The reported issue has been resolved in which customers may have experienced an intermittent decline from AL Bilad bank issuer while submitting the transactions between 02:08 - 4:51 Hrs. UTC, 22 January 2026.
The service has been restored and working as expected.
Thank you for your patience and continued support.
Posted Jan 22, 2026 - 06:11 UTC
Monitoring
We are no longer seeing the intermittent declines from AL Bilad Bank issuer while submitting the transactions.
We are continuing to monitor the issue and will post further updates till the resolution of the same.
Thank you for your patience and continued support.
Posted Jan 22, 2026 - 05:31 UTC
Investigating
We are observing intermittent declines from the AL Bilad Bank card issuer while submitting the transactions.
We will post further updates till the resolution of the issue.
Thank you for your patience and continued support.