The reported issue has been resolved in which customers may have experienced an intermittent 3DS authentication failure while submitting transactions to Mastercard payment gateway service between 18:45 Hrs. - 20:11 Hrs. UTC, 26 March 2026.
Mastercard team confirmed that service has been restored and working as expected.
Thank you for your patience and continued support.
Posted Mar 26, 2026 - 21:01 UTC
Investigating
A service disruption has been identified for Mastercard Payment Gateway Services for Europe and Asia/Pacific regions.
Mastercard team is working to resolve the issue on priority.
Customers may experience some EMV 3DS Authentication transaction failures.
We will post further updates from Mastercard till resolution of issue.
Thank you for your patience and continued support.