Intermittent latency and timeout detected while submitting the transactions to Mastercard payment gateway service

Incident Report for noon payments

Resolved

The reposted issue has been resolved in which customers may have experienced intermittent latency and timeout while submitting the transactions to Mastercard payment gateway services between 22:05 - 22:27 UTC, 28 Jul 2026.

Services have been restored and are working as expected.

Thank you for your patience and continued support.
Posted Jul 28, 2026 - 22:48 UTC

Investigating

We are observing an intermittent latency and timeout while submitting the transactions to Mastercard payment gateway services.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Posted Jul 28, 2026 - 22:29 UTC
This incident affected: Acquirers/Gateways.