The reported issue has been resolved in which customers may have experienced an intermittent decline from the Emirates NBD issuer while submitting the transactions between 01:11 - 2:30 Hrs. UTC, 02 November 2025.
The service has been restored and is working as expected.
Thank you for your patience and continued support.
Posted Nov 02, 2025 - 03:02 UTC
Monitoring
We are no longer seeing the intermittent declines from the Emirates NBD issuer while submitting the transactions.
We are continuing to monitor the issue and will post further updates till the resolution of the same.
Thank you for your patience and continued support.
Posted Nov 02, 2025 - 02:49 UTC
Investigating
We are observing an intermittent decline from the Emirates NBD issuer while submitting the transactions.
We will post further updates till the resolution of the issue.
Thank you for your patience and continued support.