The reported issue has been resolved in which customers may have experienced an intermittent decline from the Alrajhi Bank issuer while submitting the transactions from 22:12 UTC, 26 July to 01:00 Hrs. UTC, 27 July 2026.
The service has been restored and working as expected.
Thank you for your patience and continued support.
Posted Jul 27, 2026 - 01:40 UTC
Investigating
We are observing an intermittent decline from the Alrajhi Bank issuer while submitting the transactions.
We will post further updates till the resolution of the issue.
Thank you for your patience and continued support.