The reported issue has been resolved in which customers may have experienced intermittent failure while processing the 3DS authentication into the transactions between 18:07 Hrs. - 20:11 Hrs. UTC, 09 September 2025.
Service has been restored and working as expected.
Thank you for your patience and continued support.
Posted Sep 10, 2025 - 05:53 UTC
Monitoring
Cardinal Commerce is aware of a service disruption causing intermittent failure while processing the 3DS authentication into the transactions.
Cardinal team has mitigated the issue, and they are monitoring closely to ensure the issue is resolved.