The reported issue has been resolved in which customers may have experienced the intermittent 3DS transaction failure from Egypt issuer banks in specific to the Americana merchant from 13:40 Hrs. UTC, 25 April 2026 to 00:00 Hrs. UTC, 26 April 2026.
The service has been restored and working as expected.
Thank you for your patience and continued support.
Posted Apr 26, 2026 - 00:30 UTC
Investigating
We are observing intermittent 3DS authentication failure in transactions from Egypt issuer banks in specific to the Americana merchant.
We will post further updates till resolution of issue.
Thank you for your patience and continued support.