Cybersource Detected Service Disruption in European Transaction Processing

Incident Report for noon payments

Resolved

The reported issue has been resolved in which Cybersource had detected European transaction processing affected starting from 21:00 Hrs. UTC, 25 September 2025 to 21:27 Hrs. UTC, 25 September 2025.

The service has been restored and working as expected.

Thank you for your patience and continued support.

Posted Sep 26, 2025 - 05:05 UTC

Monitoring

Cybersource team has mitigated the issue affecting the European transaction processing.

Cybersource team is monitoring closely to ensure the issue is resolved.

Please refer below URL for more information:
https://status.cybersource.com/incidents/3jc71s3pg55v

Thank you for your patience and continued support.

Posted Sep 25, 2025 - 22:41 UTC

Investigating

Cybersource team has detected an issue that is currently affecting the European transaction processing.

Users may experience payment processing error messages.

Cybersource team is currently investigating the issue.

We will post further updates till resolution of issue.

Please refer below URL for more information
https://status.cybersource.com/incidents/3jc71s3pg55v

Thank you for your patience and continued support.

Posted Sep 25, 2025 - 22:02 UTC

This incident affected: Acquirers/Gateways.