The reported issue has been resolved in which customers may have experienced an intermittent 3DS transaction failure while submitting the transactions to Cybersource payment gateway service between 13:16 Hrs. - 17:02 Hrs. UTC, 28 April 2026.
Services have been restored and are working as expected.
Thank you for your patience and continued support.
Posted Apr 28, 2026 - 17:34 UTC
Monitoring
We are no longer observing intermittent 3DS transaction failure while submitting the transactions to Cybersource payment gateway service.
We will post further updates till the resolution of the issue.
Thank you for your patience and continued support.
Posted Apr 28, 2026 - 17:23 UTC
Investigating
We are observing intermittent 3DS transaction failure while submitting the transactions to Cybersource payment gateway service.
We will post further updates till the resolution of the issue.
Thank you for your patience and continued support.