The reported issue has been resolved in which customers may have experienced intermittent failure while processing the 3DS authentication into the transactions between 09:41 Hrs. - 10:57 Hrs. UTC, 04 October 2025.
Service has been restored and working as expected.
Thank you for your patience and continued support.
Posted Oct 04, 2025 - 11:58 UTC
Identified
Cardinal Commerce team has identified the issue causing intermittent failure while processing the 3DS authentication in transactions.
Cardinal Commerce team is monitoring closely to ensure the issue is resolved.