There was an issue with the Mastercard payment gateway service in which customers may have experienced an intermittent 3DS authentication failure while submitting transactions to the Mastercard payment gateway service between 14:37 - 14:56 UTC, 12 July 2026.
During the issue, the customers may have experienced intermittent transaction failures.
The services have been restored and are working as expected.
Thank you for your patience and continued support.