Intermittent checkout failures for Mastercard Checkout Services (MACS)

Incident Report for noon payments

Resolved

There was an issue with Mastercard Checkout Services (MACS) between 20:15 - 20:26 UTC, 26 September 2024.

During the issue, customers may have experienced intermittent checkout failures.

The Mastercard team confirmed that the services have been restored and are working as expected.

Thank you for your patience and continued support.
Posted Sep 26, 2024 - 21:19 UTC
This incident affected: Production Environment - Global (Acquirers/Gateways Performance) and Production Environment - Saudi Arabia (Acquirers/Gateways Performance).