Intermittent latency and timeout while submitting the transactions to Cybersource payment gateway service

Incident Report for noon payments

Resolved

The reported issue has been resolved in which customers may have experienced an intermittent latency and timeout while submitting the transactions to Cybersource payment gateway service between 12:17 - 12:43 UTC, 10 October 2025.

Thank you for your patience and continued support.
Posted Oct 10, 2025 - 13:03 UTC

Investigating

We are observing an intermitent latency and timeout while submitting the transactions to Cybersource payment gateway service.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Posted Oct 10, 2025 - 12:43 UTC
This incident affected: Acquirers/Gateways.