Intermittent latency and timeout detected while submitting the transactions to Mastercard payment gateway service

Incident Report for noon payments

Resolved

There was an issue that has been resolved in which customers may have experienced an intermittent timeout and authentication failure while submitting transactions to Mastercard payment gateway service between 13:57 - 14:38 Hrs. UTC, 20 April 2026.

Mastercard team confirmed that service has been restored and working as expected.

Thank you for your patience and continued support.
Posted Apr 20, 2026 - 18:40 UTC
This incident affected: Acquirers/Gateways.