The reported issue has been resolved in which customers may have experienced an intermittent decline from the Alrajhi Bank issuer while submitting the transactions between 11:50 - 12:45 Hrs. UTC, 19 January 2026.
The service has been restored and is working as expected.
Thank you for your patience and continued support.
Posted Jan 19, 2026 - 13:30 UTC
Investigating
We are observing an intermittent decline from the Alrajhi Bank issuer while submitting the transactions.
We will post further updates till the resolution of the issue.
Thank you for your patience and continued support.