Intermittent transaction failure detected from ALINMA BANK Issuer

Incident Report for noon payments

Resolved

The reported issue has been resolved in which customers may have experienced an intermittent decline from ALINMA BANK card issuer while submitting the transactions between 02:00 Hrs. UTC - 02:30 Hrs. UTC, 30 September 2025.

The service has been restored and working as expected.

Thank you for your patience and continued support.
Posted Sep 30, 2025 - 02:58 UTC

Investigating

We are observing an intermittent decline from ALINMA BANK card issuer while submitting the transactions.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Posted Sep 30, 2025 - 02:27 UTC
This incident affected: Issuers.