The reported issue has been resolved in which customers may have experienced the intermittent 3DS transaction failure from Riyad Bank issuer between 20:00 Hrs. UTC, 01 July to 09:0 Hrs. UTC, 02 July 2026.
The service has been restored and working as expected.
Thank you for your patience and continued support.
Posted Jul 02, 2026 - 10:50 UTC
Investigating
We are observing an intermittent 3DS authentication failure from Riyad bank card issuer while submitting the transactions.
We will post further updates till the resolution of the issue.
Thank you for your patience and continued support.