The reported issue affecting Tokenization (TMS) services has been resolved, Issue was between 13:48 UTC and 19:32 UTC on 02 October 2025, this issue was causing intermittent latency and errors while accessing TMS services to create new tokens, which could also result in delays or interruptions in payment processing.
The service has been restored and working as expected.
Thank you for your patience and continued support.
Posted Oct 02, 2025 - 21:12 UTC
Investigating
Cybersource team has detected an issue that is currently affecting Tokenization (TMS) services which may result in intermittent latency or errors when accessing the TMS services to create new tokens. This may also cause delays or interruptions in payment processing.
The Cybersource Team is investigating issue on priority.
We will post further updates till resolution of the issue.