The reported issue has been resolved in which customers may have experienced an intermittent 3DS transaction failure from the Saudi National Bank issuer while submitting the transactions between 08:40 - 10:32 Hrs. UTC, 22 January 2026.
The service has been restored and working as expected.
Thank you for your patience and continued support.
Posted Jan 22, 2026 - 10:55 UTC
Investigating
We are observing an intermittent 3DS transaction failure from the Saudi National Bank issuer while submitting the transactions.
We will post further updates till the resolution of the issue.
Thank you for your patience and continued support.