Intermittent latency and timeout detected while submitting the transactions to Mastercard payment gateway service

Incident Report for noon payments

Resolved

There was an issue reported that has been resolved in which customers may have experienced the intermittent latency and timeouts while submitting the transactions to Mastercard payment gateway service between 13:30 Hrs. UTC, to 13:40 UTC, 22 July 2026 .

The service has been restored and working as expected.

Thank you for your patience and continued support.
Posted Jul 22, 2026 - 14:57 UTC
This incident affected: Acquirers/Gateways and Noon Payments - Production (Saudi Arabia - Production).